FAQs

Frequently Asked Questions

Straight answers about prices, turnaround, drone flights, sessions and your files. Can't see your question? Send it to me and I'll reply.

Business & Property

How much does property photography cost?

Property shoots are priced as Bronze, Silver and Gold packages, quoted to the size, complexity and location of the property. Send a few details and I'll reply with a fixed price before anything is booked.

How quickly will I receive my photos?

Edited property photos are delivered online, usually within 48 hours of the shoot. Video and larger projects are agreed with you when you book, and rush delivery is available.

Do you photograph holiday lets and Airbnbs?

Yes, holiday lets are a specialism. Packages include interiors, exteriors, drone aerials of the setting and short social reels, with optional seasonal refreshes to keep listings current.

How should a property be prepared for the shoot?

Clear worktops and surfaces, open curtains and blinds, switch on lights, move cars off the drive and keep pets out of the way. I'll send a short checklist when you book.

Do you use drones, and is it legal near me?

Yes. Every drone flight is planned around CAA rules and local airspace, including the airfields and airports across East Anglia. If a location can't be flown, I'll tell you before the shoot and suggest alternatives.

Can I use the images on Rightmove, Zoopla, Airbnb and social media?

Yes. Property images come with a licence to market that property on listing sites, your website and social media. Ask me if you'd like to use them for anything else.

Do you work with letting agents, landlords and developers?

Yes. Letting agents, landlords and developers use the same Bronze, Silver and Gold packages, with a consistent style across every property so your listings look professional.

Can you build or look after my website?

Yes. I design and build websites, host them securely in the cloud and keep them updated, and can help with SEO, your Google Business Profile and social media so customers can find you. I also design logos and corporate style guides so your brand looks consistent everywhere.

Do you offer regular content for businesses?

Yes. Monthly content packages give you a regular supply of photos and short videos for your website and social channels.

Personal Sessions

Where do sessions take place?

Wherever suits you: at home, in your garden, or at a favourite beach, park or woodland across East Anglia. I'm happy to suggest locations.

What should we wear?

Comfortable clothes in plain colours that sit well together. Avoid large logos and busy patterns. I'll send a short guide before your session.

My dog won't sit still. Can you still get good photos?

Almost certainly. Pet sessions are relaxed and unhurried, and fast autofocus and shutter speeds mean energetic dogs make some of the best action shots.

Can you restore an old photo without a shoot?

Yes. Send a scan or a clear phone photo of the original and I'll quote before starting. Restored images can be delivered as files, prints or canvases.

Booking & Delivery

Which areas do you cover?

I'm based in Suffolk and cover Suffolk, Norfolk, Essex and Cambridgeshire, including Ipswich, Bury St Edmunds, Norwich, Colchester and Cambridge. Travel further afield is available on request.

How do I book?

Send a few details through the contact form. I'll reply with availability and a fixed quote, and your date is confirmed in writing once you're happy.

Can you shoot at short notice?

Often, yes. Send your preferred date through the contact form and I'll confirm availability. Rush delivery is also available when you need the files quickly.

What happens if the weather is bad?

Outdoor and drone shoots depend on the weather. If rain or wind would spoil the results, we'll agree the next suitable date.

Who owns the photos and how can I use them?

I keep copyright, as is standard, and you receive a licence to use the images for the purpose agreed, such as your property listing, website, social media or personal prints. Wider licensing is available.

How long do you keep my files?

Edited files are backed up for 12 months after delivery and unedited originals for 3 months, so please download and keep your own copies. The privacy statement has the full details.

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